We’re so sorry to hear something’s not quite right with your item. At Flo & Frankie, we’re all about repair over replace where possible. If your item has a minor, repairable fault, we’re happy to offer a credit towards the repair cost so you can cont
Caring for your beautiful knitwear helps it stay soft, keep its shape, and last season after season. Here's how to get the most out of your favourite pieces:. Pilling is a natural part of wear, especially in soft, fluffy yarns. To minimise this:. Avo
Linen and cotton are beautiful, breathable fabrics - perfect for everyday wear. To help your garments last longer and retain their shape and colour, follow these tips:. Always check the care label:Each item can be a little different! Some may be mach
In most cases, yes - many of our pieces can be safely machine washed at home. However, we always recommend checking the individual care label first, as each garment may have unique care needs based on the fabric, trims, or structure. General machine
Accidents happen - but with the right care, most stains can be treated without damaging your beautiful clothes. Here’s our go-to guide for safe and gentle spot-cleaning:. Start with these steps:. Act quickly: The sooner you treat a stain, the better
To keep your Flo & Frankie jewellery looking beautiful wear after wear, a little extra care goes a long way - especially with fashion jewellery, which is more delicate than solid gold or silver pieces. Here are our top tips to help prevent tarnishing
To get the most out of your candle - and enjoy a clean, even burn - it’s important to follow a few simple care steps. These tips will help extend the life of your candle and ensure a safe, beautiful experience. First burn matters. When lighting your
To keep your beautiful homeware pieces looking their best, here are a few simple care tips:. Dishwasher-safe items:. Most modern ceramics and glassware are dishwasher-safe, but always check the product description or packaging. Place items securely o
Throws and cushions are both cosy and stylish - and a little care goes a long way to keep them fresh and fluffy. Cleaning tips:. Check the care label first - many are machine washable on a gentle, cold cycle. Spot clean light marks with a mild deterg
Your accessories deserve a little TLC! Here’s how to keep them looking their best:. Spot cleaning:. Gently wipe down with a soft, damp cloth. For stubborn marks, use a mild soap solution and pat dry with a clean towel. Avoid overloading or stretching