Will I be charged for International Orders – Customs Duties & Taxes?Updated 4 months ago

As a New Zealand–based company, we want to ensure our international customers are informed about potential customs duties, taxes, and fees that may apply to their orders.

If you’re placing an order for delivery outside of New Zealand, your purchase may be subject to import duties, taxes, or other fees imposed by your country’s customs authority.

These charges:

• Vary by destination and local regulations

• Are assessed by your country’s customs office

• Are not included in your Flo & Frankie purchase total

Unfortunately, we cannot predict or control these charges.

We strongly recommend contacting your local customs office before placing your order to understand what charges (if any) may apply.

📌 Please note: Any customs or import charges are the responsibility of the recipient and must be paid to release your parcel.