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What happens to the rest of my credit if I don’t use it all on an order?Updated 4 months ago

No worries - you don’t need to use your entire store credit in one go.

Any unused balance will remain on your customer account and can be used for future purchases.


How to check your remaining store credit balance:

  1. Go to floandfrankie.com/account

  2. Log in using the email and password linked to your account

  3. Once logged in, your store credit balance will appear under your account summary


If you have any trouble locating it, our Customer Care team is happy to help:
[email protected]

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