What happens if I return my order for a refund that I used a online store credit on?Updated 4 months ago
If you return an item purchased using online store credit, your refund will be issued back to your store credit balance.
If your order was paid using a combination of store credit and a card, your refund will be split:
First refunded back to your card, up to the amount paid on it
Any remaining refund will be returned to your store credit account
You’ll receive a confirmation email once the return is processed, and your updated credit will be ready to use on your next purchase.
If you need help accessing or using your store credit, please reach out to our Customer Care team:
[email protected]