If I return an order back for a online store credit, what happens if I used Laybuy/Afterpay?Updated 4 months ago
If you return an item and choose to receive an online store credit, and you originally paid using Laybuy or Afterpay, you will still need to continue making your scheduled payments to the payment provider.
Because the refund is issued as store credit (not back to your payment method), Laybuy or Afterpay will not cancel or reduce the remaining payments.
Your store credit will be available to use on a future purchase, but your payment plan must still be completed as agreed.
If you’d prefer a refund back to your original payment method instead of store credit, let our Customer Care team know before your return is processed.