How do I cancel my order?Updated 4 months ago

If you need to cancel your order, please get in touch with our Customer Care team as soon as possible:

Email: [email protected] Phone: NZ: 0800 452 149  AU: 0483 980 982

Be sure to include your order number and the reason for cancellation in your message.

Please note: Orders can only be cancelled if they have not yet been dispatched.
If your order has already been shipped, you’ll need to follow our Returns Policy once it arrives.